Deploying Big Data Enablers to Strengthen Supply Chain Resilience to Mitigate Sustainable Risks Based on Integrated HOQ-MCDM Framework

In the face of global competition, competitive enterprises should pursue sustainable development, and strengthen their supply chain resilience to cope with risks at any time. addition, big data analysis has been successfully applied in a variety fields. However, method not improve order reduce risks. An approach for enhancing capabilities analytics must be developed enhance resilience, mitigate this study, decision framework that integrates two-stage House Quality multicriteria decision-making was constructed. By applying framework, enterprise decision-makers can identify indicators A case study one China’s largest relay manufacturers is presented demonstrate practicability framework. The results showed key are regarding IT infrastructure information system efficiency, customer disruptions, transport natural disasters, government instability. To risk chains, ‘financial capability’, ‘flexibility’, ‘corporate culture’, ‘information sharing’, ‘robustness’. Moreover, increase following most important enablers considered: ‘capital investment’, ‘building sharing mechanism visualisation’, ‘strengthening infrastructures support platforms systems’. This helps companies prioritise manufacturing organisations by strengthening resilience. identified priorities will benefit using strategies pursuing initiatives. show direction creating fruitful combination technologies effectively Despite limited resources, management determine where cost-effectively improved promote chains; ensures efficient implementation effective strategies.